![]() ![]() Don’t respond to unwanted/suspicious texts.And of course, the resources Verizon has for you to block spam texts. We’ll be discussing general spam handling and text blocking on iPhones and blocking spam texts on Android phones. Knowing what to do and blocking spam texts is one of the best ways to prevent future spam texts and keep your information secure. If your aggregator purports to provide a “P2P” solution that does not comply with the A2P requirements, that is not compliant because P2P is only appropriate for consumer texting. An organization that holds itself out as P2P (which means “person-to-person” is reserved for consumers texting other consumers) or is not compliant with the guidelines and its messages may be stopped.80% of consumers say that consent is crucial. The Best Practices require the organization to demonstrate, among other things, that the recipients of your messages have consented to receive them.Instead, we rely on ensuring that every campaign – regardless of its content – is compliant with the CTIA Messaging Principles and Best Practices. Verizon does not use any blocking filters to prevent A2P messages arriving from other service providers from reaching our customers. A reputable aggregator will ensure that any organization’s text message campaign complies with the guidelines, and Verizon takes measures to ensure that compliant text message campaigns can reach their recipients.Īny organization sending text to consumers, is an A2P (Application-to-Person) campaign. You should ensure that the company you use to send messages (the “aggregator”) is committed to complying with the CTIA Messaging Principles and Best Practices. If you are a business, political campaign, or other organization, here’s how to make sure your organization’s text messages will get through: Verizon is committed to ensuring that all wanted communications reach our customers without risk of being blocked as spam. Verizon co-founded the Secure Messaging Initiative, where we coordinate with other service providers to identify and shut down illegal text message campaigns. We are constantly improving our spam monitoring and blocking. ![]() This applies to all types of organizations, including political campaigns. We require businesses and other organizations sending high volumes of texts to consumers to adhere to industry guidelines that, among other things, require organizations to obtain consumer consent prior to sending texts.We do that without examining the content of the messages. Verizon blocks more than a billion text messages every month where scammers are attempting to misuse our consumer services to spam our customers.Verizon works hard “behind the scenes” to make sure text messages remain trusted. Text messages are among the most trusted ways for consumers to communicate with one another, and for them to receive communications from organizations that they have given permission to text them. Verizon is committed to stopping spam text messages. Because of those measures, the spam text problem is far smaller than the robocall problem, and we are taking various actions both to further improve trust in text messaging and to protect consumers from robocalls. As described below, Verizon blocks billions of spam texts behind the scenes and employs numerous measures to help ensure that text messaging remains a trusted way for consumers and organizations to communicate. ![]()
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